Congrats on joining the Mac family! The good news is, you need to study a whole lot about using your new Apple computer. Apple support is effective but is restricted through the company's guidelines.
Mackeeper's Geek-on-demand is the thing that you should utilize! Mackeeper have 24/7 support center running, to be able to get the most from your Mac. To get this particular service, you'll want Mackeeper installed and also have a Mackeeper account. Most of Mackeeper's functions have clear video instructions and also you should not have any problems comprehending the workings of the same.
In case you have any Mac related issue, you can call the 1-800 number, send them a mail or schedule a call. The support engineer even offers a chance to initiate a remote session and drive out the problem, if required.
I used to be assisting a pal using a.kext issue on his Mac and was struggling to get any suitable solutions. Kext issues are pretty troublesome and usually get a repair from disk utility. If this is not successful, you will likely have to format and reinstall the OS. When all of our efforts failed, we sent out a mail and received a solution overnight. Needless to say, the answer worked both efficiently and perfectly. We failed to find this solution despite searching through numerous forums. I
This service is not related to your Mac alone. If you have questions regarding any Apple product, it is possible to call and obtain your doubts cleared, anytime.
